Shipping and Return Policies
Shipping Policies
General Information
At Landmine Launchpad, we prioritize delivering our innovative fitness solutions promptly and safely. Our shipping policies are tailored to ensure that your order arrives on time and in excellent condition.
Shipping Method
- Standard Shipping: We use USPS standard shipping for all orders. Most orders will arrive within 5-7 business days.
Shipping Costs
Shipping costs are calculated based on the weight of your order. For the Landmine Launchpad, which weighs no more than 3 lbs, shipping will be calculated at checkout.
Order Processing
Orders are processed during regular business hours (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day. After your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment's progress.
Delivery Issues
Should you encounter any issues with delivery, such as not receiving your order or receiving a damaged product, please contact us immediately at landminelaunchpad@gmail.com. We are committed to resolving any issues swiftly and to your satisfaction.
Contact Us
For additional questions about shipping or if you need assistance with your order, please reach out to our customer service team at landminelaunchpad@gmail.com. We are here to ensure a smooth and satisfying experience.
Return Policy
Our Commitment to Satisfaction
At Landmine Launchpad, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If you are not completely satisfied, we are here to help guide you through the process of returning your product.
Return Eligibility
- Time Frame: You may return your Landmine Launchpad within 30 days of purchase.
- Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Proof of Purchase: A receipt or proof of purchase is required to complete your return.
How to Initiate a Return
- Contact Us: To initiate a return, please contact us at landminelaunchpad@gmail.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
- Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Inspection: Once we receive your returned item, we will inspect it and notify you of the receipt of your returned item. We will also inform you of the approval or rejection of your refund.
- Refund: If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Contact Us
If you have any questions on how to return your item to us, contact us at landminelaunchpad@gmail.com.